Rewards & Referrals
How Do I Sign Up For The Rewards Program?
Signing up is easy! Simply create an account here and enter your name, email, and password. It’s free to join and you will automatically be signed up to receive emails with insider access to sales, promotions, and all of our newest drops.
What Are The Advantages Of Becoming A Rewards Member?
Our rewards program is a tiered program that allows members to earn more perks the more they engage with us. Members receive reward points for each purchase, which can then be redeemed towards the cost of future purchases. You also earn points for sharing with friends, following us on social media, leaving product reviews, and are even gifted with bonus points just for having a birthday! In addition to earning points, members have the chance to earn exclusive access to coupons, launches, promotions, giveaways, and more. You can view the full list of perks on our rewards page.
Good news! If you already have a Sticky On Brand customer account, you are automatically enrolled in the Loyalty and Referrals program.
Where Can I Find All Of My Rewards Account Info?
The rewards page is your roadmap to all your points and perks. You can access all your info by visiting our rewards page.
What If I Have An Old Email Address Or Multiple Email Addresses And Want To Combine My Accounts & Earnings?
Contact customer service by emailing [email protected] and our team will be happy to assist you with merging your accounts.
Does It Cost Anything To Begin Earning Points?
No, sign-up is 100% free, and it will never cost you anything to earn points. Make sure to visit the rewards page to get started.
How Do I Redeem My Points?
Exchanging your points for great rewards couldn't be easier! Simply build a cart with products and check out as usual. When you reach the checkout page you will see a 'Redeem' drop down. Simply select the amount of reward points you would like to redeem and the reward value will be applied to your order.
How Do Points Convert To Dollars?
For Example, as a Silver tier, you will earn 1 point for every dollar you spend. So, if you spend $150, you'll earn 150 points = $7.50 dollars.
When you move up to become a Gold tier you will be earning points 1.2X as fast, ex. spend $150→ earn 180 points = $9 dollars. Platinum tier will earn 1.5X as fast, earning $11.25 dollars on a $150 purchase.
What Are The Easy Ways To Earn Points?
For starters- each member gets a reward just for joining our rewards program or signing up for a Sticky Brand account. Aside from earning points through purchases, you can add your birthday to your account to earn points, leave us a review or like us on Facebook. Access all the ways to earn points on the rewards page.
Is There A Limit To How Many Points I Can Earn?
No. That’s the best part about being a rewards member! You will always have an opportunity to earn more points by shopping with us, engaging with our brand and community online, and through seasonal sales.
Can I Return My Order If I Redeemed Rewards Points For A Discount?
Yes. If you are returning the entire order, we will refund you the total dollar amount spent after the discount was applied. The points you used to redeem the discount will also be added back to your rewards account.
I Earned Points/VIP Tier With My Last Purchase, But Now I Want To Return It. What Will Happen To My Reward?
If you use your rewards towards a purchase and later decide to return that item, your rewards will be credited back to your rewards account. For example, if you use a $10 coupon towards a $100 purchase that you decide to return, the $90 balance will be refunded to your credit card and the $10 reward credit will be deposited back into your rewards account.
Do Points Ever Expire?
Your points will only expire if you have 12 months of inactivity. If we ever decide to end the rewards program, your points and perks will expire with the program. We also reserve the right to terminate any person’s rewards membership if we believe you are violating our terms and conditions, reselling products, exploiting the program, making excessive returns, engaging in fraud, abuse of privileges, or inappropriate behavior that seeks to manipulate the rewards program, or for any other reason we deem necessary based on our sole discretion. If your account is terminated by you or us, or you opt out of the rewards program, you will lose any unused rewards as well as all points that have not been redeemed.
How Is My VIP Tier Determined?
Your VIP tier is determined by the amount you spend over a rolling 12 month period. For example, on March 1st, your VIP tier status will be based on your cumulative spend since March 1st of the previous year. Silver Tier, earned by signing up and no purchase needed. Gold Tier, you must spend $250 within a 12 month window. Platinum Tier, you must spend $600 within a 12 month window. Once you qualify, you will instantly move up and have access to that tier's perks.
How Do I Know Which Rewards Tier I Am Currently A Member Of?
When you are signed into your rewards account, your rewards home page will list all of the rewards tiers. Your current tier and perks will be highlighted with a box around it.
How Will I Know When I Have Reached A New Tier?
When your total points cross a tier threshold you will receive an email welcoming you into the new tier.
When Will My VIP Tier Expire?
Once you are in a Silver, Gold or Platinum tier, you will be in that tier for one year from the date you earned it. Make sure to keep interacting with our program to maintain your status (or even move up a tier)!
How Do I Redeem My Rewards At Checkout?
Rewards points can be redeemed during the checkout process. Before checking out, ensure that you are signed in to your account. Once you get to the checkout screen you will see your total available Rewards points in a drop down menu in the checkout To use your rewards, select the points redemption dropdown to select the number of points you would like to redeem on the order you are placing, then continue with the checkout process. You must have a minimum balance of at least 100+ points each time you would like to make a redemption, and points must be redeemed in increments of 100 points or $5.
Effective Date: To be determined